Privacy policy

Virtual AI assistant

In AI mode, your chat question and a limited number of previous messages are sent with public STNIG information to the Anthropic Claude API to prepare a reply. If this service is unavailable, the chat offers prepared questions and answers from website content without sending them to Anthropic. This is an automated assistant, not a school employee.

The website does not store transcripts in its database or server logs. Conversation history stays in the open page memory and disappears when you navigate away or close it. Anthropic processing is subject to that service’s data processing and retention terms.

Do not enter personal codes, document numbers, payment details or other sensitive information. Chat is not an application form and AI answers may be inaccurate. Requests are counted using a hashed IP value to prevent abuse; the counter does not contain conversation text.

Recognized personal-code, payment and document-number formats are blocked in the browser before sending and checked again on the server. Not all personal data can be recognized in free text. Applications are completed only through the application form. Browser session storage holds only a temporary fallback preference, never the conversation.

General information

This privacy policy describes how SIA "AAMTMC", the STNIG driving school, processes the personal data it receives through this website. We process data under the General Data Protection Regulation and Latvian law.

It applies to stnig.lv and the forms on it. It does not cover data given in person at the school or by phone, although the same principles apply there too.

Contact details

• Controller: SIA "AAMTMC", STNIG driving school
• Registration number: 43603075229
• Address: Savienības iela 2, Jelgava, Latvia
• Phone: +371 29 806 300
• Email: stnig@stnig.lv

What data we receive

We receive data when you complete an application or contact form or write to the virtual assistant. Simply browsing the website does not require you to enter personal data.

• First name and surname
• Personal code and passport or ID card number, needed to register you with the CSDD
• Phone number
• Email address
• The category and group you chose
• Preferred format (in class or online) and a comment, if you add one
• Your answer to how you heard about us, if you choose one
• The time you confirmed your consent
• The page the application was sent from, and the language

Why we process it

To contact you about training, confirm your place in a group and register you in a study group with the CSDD. We do not use the data for advertising and do not pass it to third parties for marketing.

How long we keep it

• The website does not store applications. The completed form is turned into an email and sent to the school, and nothing from it remains on the website.
• The application email arrives in the school mailbox, where the retention period is set by the school.
• Your IP address is not stored — we keep an irreversibly hashed value instead, and only for 30 days, to protect the form from abuse.

Where the data is stored

Application data is not stored on the website. It passes through Resend, our email delivery provider, which handles it in the European Union (Ireland), and arrives in the school mailbox. The website database, located in the European Union (Frankfurt, Germany), holds only the lesson schedule, which contains no personal data.

How we protect the data

• The connection to the website is encrypted, and data travels encrypted.
• The website does not accumulate applications, so there is no list on it for anyone to steal.
• The forms are protected against automated abuse without using a CAPTCHA.
• Your IP address is not stored; an irreversibly hashed value is kept instead.

Cookies

Cookies are small files a website stores on your device. On this website they fall into two groups.

• Necessary cookies: your language choice if you changed it, the administrator session for staff signing in to the management panel, and your answer to the cookie notice. The site cannot work without them, so they are not asked about separately.
• Statistics cookies: visit analytics in Google Analytics. They are enabled only if you choose "Accept" in the cookie notice. If you choose "Decline", the analytics script is not loaded at all.
• There are no advertising cookies, social network tracking pixels or third-party ad scripts on this website.

How to refuse cookies

Choose "Decline" in the cookie notice and no statistics cookies are set. You can change your answer at any time with the button below.

You can also delete cookies in your browser settings, or use private browsing, where they are removed when you close the window.

Your rights

To do any of these, call or write to us using the contact details below.

• Ask what data about you we hold
• Have inaccurate data corrected
• Request deletion of your data
• Withdraw your consent
• Lodge a complaint with the Data State Inspectorate of Latvia

Our contact details

SIA "AAMTMC"
Savienības iela 2, Jelgava
29 806 300
stnig@stnig.lv